Agents & Automation. Processes. Workflows. Scalable.
From routine tasks to complex workflows – Vicy Agents orchestrate systems, automate processes, and escalate when needed.
Workflow Orchestration
Agents connect systems and execute multi-step processes. From ERP to CRM – everything in one flow.
Human-in-the-Loop
Critical decisions remain with humans. Agents escalate upon uncertainty – automatically.
Scalable
From single tasks to company-wide automations. Grows with your requirements.
An agent without context is like an expert without briefing
Imagine hiring a specialist. Highly qualified – but without access to your content, analytics, and goals, they are worthless.
Generic Agent
Without company context
- –Doesn't know your products
- –Doesn't understand terminology
- –No insight into internal processes
- –General answers instead of results
Vicy Agent
With your company context
- +Trained on your data & documents
- +Understands your jargon & workflows
- +Knows your systems (ERP, CRM, DMS)
- +Delivers concrete, actionable results
Task Automation
Eliminate manual effort and errors in routine processes.
Ticket Triage
Automatic classification and routing.
Data Extraction
Structured data from documents and emails.
Report Generation
Creation of daily or weekly reports.
Cross-System Workflows
Connect isolated systems into end-to-end processes. Vicy Agents interact with APIs, databases, and documents to solve complex tasks autonomously.
Seamless Integration
Access ERP, CRM, and legacy systems without building new interfaces.
Intelligent Routing
Dynamically decides which tool or human is needed for the next step.
Status Synchronization
Keeps all systems in sync in real-time.
Enterprise Guardrails
Built-in security mechanisms prevent unwanted actions and guarantee compliance.
Complete Monitoring
Stay in control of every agent step. Detailed traces, cost analysis, and quality metrics give you full transparency.
Trace Analysis
Track every 'thought step' and action of the agent in detail.
Cost Control
Monitor token usage and API costs per process in real-time.
Quality Tracking
Measure success rates and identify optimization potential automatically.
How an Agent is Created
Discovery
Analysis of your processes and identification of automation potential.
Design
Definition of workflows, interfaces, and guardrails.
Implementation
Configuration and training of agents on your systems.
Test & Pilot
Validation in a controlled environment with your data.
Scale & Optimize
Rollout and continuous improvement through feedback loops.
Where do Agents come from?
Three sources – one ecosystem. All agents run securely in Vicy, under your governance guidelines.
Contract Analysis Agent
Checks contracts for risks and clauses.
Patient Triage
Pre-qualification of patient inquiries.
Credit Pre-Check
Automated analysis of credit applications.
Application Assistant
Supports citizens in filling out applications.
Clause Finder
Finds relevant clauses in large volumes of contracts.
Customs Agent
Creates customs documents and checks HS codes.
Contract Analysis Agent
Checks contracts for risks and clauses.
Patient Triage
Pre-qualification of patient inquiries.
Credit Pre-Check
Automated analysis of credit applications.
Application Assistant
Supports citizens in filling out applications.
Clause Finder
Finds relevant clauses in large volumes of contracts.
Customs Agent
Creates customs documents and checks HS codes.
Contract Analysis Agent
Checks contracts for risks and clauses.
Patient Triage
Pre-qualification of patient inquiries.
Credit Pre-Check
Automated analysis of credit applications.
Application Assistant
Supports citizens in filling out applications.
Clause Finder
Finds relevant clauses in large volumes of contracts.
Customs Agent
Creates customs documents and checks HS codes.
Contract Analysis Agent
Checks contracts for risks and clauses.
Patient Triage
Pre-qualification of patient inquiries.
Credit Pre-Check
Automated analysis of credit applications.
Application Assistant
Supports citizens in filling out applications.
Clause Finder
Finds relevant clauses in large volumes of contracts.
Customs Agent
Creates customs documents and checks HS codes.
Contract Analysis Agent
Checks contracts for risks and clauses.
Patient Triage
Pre-qualification of patient inquiries.
Credit Pre-Check
Automated analysis of credit applications.
Application Assistant
Supports citizens in filling out applications.
Clause Finder
Finds relevant clauses in large volumes of contracts.
Customs Agent
Creates customs documents and checks HS codes.
Contract Analysis Agent
Checks contracts for risks and clauses.
Patient Triage
Pre-qualification of patient inquiries.
Credit Pre-Check
Automated analysis of credit applications.
Application Assistant
Supports citizens in filling out applications.
Clause Finder
Finds relevant clauses in large volumes of contracts.
Customs Agent
Creates customs documents and checks HS codes.
Load Planning Agent
Creates forecasts for load planning and provides traceable assumptions.
Doctor Letter Assistant
Drafts doctor letters from bullet points.
Expense Audit
Checks expense reports for policy compliance.
File Digitization
Extracts data from scanned files.
Research Agent
Searches legal databases and internal files.
Freight Optimizer
Calculates optimal routes and cargo space utilization.
Load Planning Agent
Creates forecasts for load planning and provides traceable assumptions.
Doctor Letter Assistant
Drafts doctor letters from bullet points.
Expense Audit
Checks expense reports for policy compliance.
File Digitization
Extracts data from scanned files.
Research Agent
Searches legal databases and internal files.
Freight Optimizer
Calculates optimal routes and cargo space utilization.
Load Planning Agent
Creates forecasts for load planning and provides traceable assumptions.
Doctor Letter Assistant
Drafts doctor letters from bullet points.
Expense Audit
Checks expense reports for policy compliance.
File Digitization
Extracts data from scanned files.
Research Agent
Searches legal databases and internal files.
Freight Optimizer
Calculates optimal routes and cargo space utilization.
Load Planning Agent
Creates forecasts for load planning and provides traceable assumptions.
Doctor Letter Assistant
Drafts doctor letters from bullet points.
Expense Audit
Checks expense reports for policy compliance.
File Digitization
Extracts data from scanned files.
Research Agent
Searches legal databases and internal files.
Freight Optimizer
Calculates optimal routes and cargo space utilization.
Load Planning Agent
Creates forecasts for load planning and provides traceable assumptions.
Doctor Letter Assistant
Drafts doctor letters from bullet points.
Expense Audit
Checks expense reports for policy compliance.
File Digitization
Extracts data from scanned files.
Research Agent
Searches legal databases and internal files.
Freight Optimizer
Calculates optimal routes and cargo space utilization.
Load Planning Agent
Creates forecasts for load planning and provides traceable assumptions.
Doctor Letter Assistant
Drafts doctor letters from bullet points.
Expense Audit
Checks expense reports for policy compliance.
File Digitization
Extracts data from scanned files.
Research Agent
Searches legal databases and internal files.
Freight Optimizer
Calculates optimal routes and cargo space utilization.
QA Bot
Monitors production data and reports deviations.
Billing Auditor
Checks billing codes for plausibility.
Fraud Detection
Detects unusual transaction patterns.
Grant Application Checker
Checks applications for completeness and eligibility.
Deadline Guardian
Monitors deadlines and sends reminders.
Supplier Tracker
Monitors delivery dates and warns of delays.
QA Bot
Monitors production data and reports deviations.
Billing Auditor
Checks billing codes for plausibility.
Fraud Detection
Detects unusual transaction patterns.
Grant Application Checker
Checks applications for completeness and eligibility.
Deadline Guardian
Monitors deadlines and sends reminders.
Supplier Tracker
Monitors delivery dates and warns of delays.
QA Bot
Monitors production data and reports deviations.
Billing Auditor
Checks billing codes for plausibility.
Fraud Detection
Detects unusual transaction patterns.
Grant Application Checker
Checks applications for completeness and eligibility.
Deadline Guardian
Monitors deadlines and sends reminders.
Supplier Tracker
Monitors delivery dates and warns of delays.
QA Bot
Monitors production data and reports deviations.
Billing Auditor
Checks billing codes for plausibility.
Fraud Detection
Detects unusual transaction patterns.
Grant Application Checker
Checks applications for completeness and eligibility.
Deadline Guardian
Monitors deadlines and sends reminders.
Supplier Tracker
Monitors delivery dates and warns of delays.
QA Bot
Monitors production data and reports deviations.
Billing Auditor
Checks billing codes for plausibility.
Fraud Detection
Detects unusual transaction patterns.
Grant Application Checker
Checks applications for completeness and eligibility.
Deadline Guardian
Monitors deadlines and sends reminders.
Supplier Tracker
Monitors delivery dates and warns of delays.
QA Bot
Monitors production data and reports deviations.
Billing Auditor
Checks billing codes for plausibility.
Fraud Detection
Detects unusual transaction patterns.
Grant Application Checker
Checks applications for completeness and eligibility.
Deadline Guardian
Monitors deadlines and sends reminders.
Supplier Tracker
Monitors delivery dates and warns of delays.
* 48+ more agents available
100+ integrations immediately available
Where do Agents come from?
Three sources – one ecosystem. All agents run securely in Vicy, under your governance guidelines.
Vicy Agents
48+ pre-built agents, developed for specific industries. Built, tested, and maintained by us.
Agent Store
Verified partner agents for specific use cases. Vetted and certified for the Vicy ecosystem.
External Special Agents
Highly specialized vertical agents from global providers – integrated securely under Vicy governance.
// ALL_AGENTS → YOUR_GOVERNANCE → YOUR_DATA
Vicy – Your Agent Control Center
Build, steer, observe, improve. All agents and automations controlled centrally.
BUILD
Configure & Deploy
Select agents from the catalog, adapt to your data, and bring to production.
STEER
Policies & Guardrails
Define permissions, set escalation paths, set limits.
OBSERVE
Logs & Metrics
Track every action, measure performance, detect anomalies.
IMPROVE
Feedback & Updates
Learn from results, optimize agents, benefit from new models.
Agents that constantly improve
Feedback loops, performance tracking, and automatic optimization. Your agents get better over time.
Performance Dashboard
Success rates, cycle times, bottlenecks at a glance.
Execution Logs
Every agent action logged and traceable.
Feedback Integration
User feedback flows directly into agent optimization.
Model Updates
New LLM versions can improve quality and costs. Updates are tested and rolled out in versions.
Governance & Compliance Integrated
Audit trail, RBAC, policy enforcement – all in one platform.
Specialized AI Models for your Agents
Use the best available models – or train your own on your company data.
Best-of-Breed Models
OpenAI's, Claude, Gemini, Mistral, and more. Choose the best model for every agent – we orchestrate.
Industry-Specific Models
Specialized models for medicine, law, finance, and engineering – optimized for terminology. Use as assistance systems under human supervision.
Custom Fine-Tuning
Train your own models on your company data – with knowledge that no OpenAI or Anthropic model has.
// YOUR_AGENTS → OPTIMAL_MODELS → MAXIMUM_PERFORMANCE
Frequently Asked Questions about Agents
Agents can automate routine tasks (ticket triage, data extraction, report generation), multi-step workflows across systems, and rule-based decisions. The scope is defined together in the pilot.
Enterprise-Grade Agent Security
Scoped Permissions
Agents receive only the minimal permissions they need.
Approval Workflows
Critical actions require human approval.
Execution Isolation
Every agent runs in an isolated environment.
Complete Audit Trail
Every action is logged and traceable.
Start your Agent Automation.
Ready for the pilot? Test Vicy Agents with your own processes – secure and scalable.